[Resolved]  LG 3D LM6700 42 inch LED — Free Gift not received

Address:

Pune, Maharashtra

I bought a 42" LG LM6700 3D TV from Jumbo Electronics on 10th Feb 2013. As per the offer I was eligible for free 3D bluray home theater and 2 additional 3D glasses. The shop owner told me that the gift will be delivered in 4 weeks. I waited for 8 weeks and then called customer care. They told me that I will get a call in 48 hrs from LG team. I didn't receive any call. I called them again after 3 days but even didn't receive any call. I called them several times but all efforts went in vain. Finally I argued with them then they give me one mobile number, I called that mobile number the person said, I am not from concern dept and he gave me one email id (ashish gupta from LG company). I sent an email to Ashish. Ashish kept making excuses for 4-5 weeks but the problem didn't resolved.
1 month before I called Jumbo electronics, they gave me another mobile number (Rahul Devgan). Now its Rahul's turn to do the time pass. He started making excuses that the gift will be delivered by weekend and so on.
Now Rahul is saying we have dispatched the gift to Jumbo and Jumbo team is saying they didn't receive the gift. WHAT THE HELL.
It has been more than 3 months now and I am still waiting for my gift. This is really very ridiculous not acceptable treatment being given by such a giant LG company to their customer.
My Name is Navin Sakurikar ([protected]).