[Resolved]  Reliance Digital Koramangala, Bangalore — TV stand not delivered

Address:

Bangalore, Karnataka

Dear Customer Care,

We bought a Sony LED 40" from Reliance Digital kormangala,Bangalore on 20/07/2012.

Next day 2 person(Sonu [protected]) came for installation and demo.They tried to fix the TV stand but some how they didnt fixed it.
They convey me that they will bring different TV stand within 5 days.
After 5 days It was informed by executive that they dont have stock of that particular model so they will deliver it within 15 days.
Despite of some other engagements we decided to stay back and wait for 1 month.We tried to reach hin severl times. But his mobile no was not rechable.


After that I visited reliance outlet and discussed this issue to other executive,they assured me that they will talk to sonu and deliver it within 5 days.

Please find the below bill details:

sales order no:56704326
pos receipt no: 00459821


More than delivery what shaken us was the way each employee was lying to save their skins. Extremely horrifying experience.


Now, I am consulting my legal consultant regarding this issue that what kind of action should we have to take against your company as well as Reliance Digital.





Regards,
Santosh singh
[protected]