Hi,
We bought a 26" Samsung LCD LA26B350 in Feb 2010 for Rs 22250/-. We
didn't used it for around one and half year . We took the LCD in our use from May 2012.
The TV worked fine for 4-5 months but suddenly had power-on issue.The TV simply wouldn't turn on despite
repeated presses of the power button. The red power indicator would flash on and off but the TV wouldn't not turn on at all.
We have contacted Customer service center for this. A personnel from service center visits us and told us that some part of LCD needs to be
replaced and that he'll forward the issue to the company head office. After repetitive calls to the service center for almost 5 weeks, we
got the response from company that the faulty part is not available in the company and they have no idea when it will be available. They
offered a refund of money after deduction of Rs. 7343/-. We requested the Company officials for the replacement of the faulty
part/replacement of the TV set, but they are not ready for the same.
Plz help us in this issue. Was this information helpful? |
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