Samsung Led 32" T. V. — Demo. Not arranged

Address:

Pune, Maharashtra

My name is Madan Ganesh Sapre, Address: Flat 502, Ivory Tower, C.T.S. 39/6+7, Lane 8, Prabhat Road, Pune 411004, Maharashtra State. Phone:[protected], Cell-[protected]. Contact on land line preferred.
I purchased a LED T.V. (32") on the 8th of Nov. from Nandini Electronics Ph. no.[protected]& 24331616. The owner had arranged for a demo. and his complaint no. is [protected]. I waited and waited. Unfortunately my land line was out of order 0n 19th and 20th of Nov. I had been following up on the complaint for the last 2 days.The ph. nos. I had been talking to are[protected]. Yesterday I was given another no.[protected] that is the service centre in my area. All that I am getting is promises and nobody has turned-up for a demo. so far.
I expected to get quick service from a company like Samsung. If this is the case for a mere demo. what can I expect in case of a repair?
I am a frustrated customer.