Uber India — Charged without ride at midnight | |||
Dear team, I am regular traveler with uber. The experience of 22nd night was really very bad. The first cab i booked at 11.50 pm on 22nd april. The driver (Mob no. [protected]) made me wait more than 20 minutes but didnt turn around and so i cancelled the trip. Next booking i made again driver ([protected]) made me wait more than half an hour but did not pick me. It was midnight and my situation was very pity. Any way i managed to reach my home with a lot of problems and issues.in morning i was astonished to see the bill. I just want to know if i have not been picked and so not traveled, how the bill came. If i would have traveled i would have come to my booked destination uttamnagar but your bill is showing drop destination vishwakarma nagar. It shows the driver started my trip without picking me. I request refund in cash with penalty of inconvenience caused to me at mid night and serious action against drivers. Be sure if i don't get your proper action and revert i will go to social media and consumer court because its not rs. 250/- its cheating and i cant tolerate cheating. Further i will request you again to share customer care no.. I have asked the same so many times earlier too but did not get. With thanks and regards Bibhuti chourasia Mob:- [protected] Was this information helpful? | |||
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Uber India customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
My pre booked rise to airport was cancelled without any information.
I am sure this was to put in the surcharge as user would anyways book another ride to go.
This is so unprofessional and rude of the company.
They are literally exploiting the resources and money of people and no body is there to watch them do this.
I am sure this was to put in the surcharge as user would anyways book another ride to go.
This is so unprofessional and rude of the company.
They are literally exploiting the resources and money of people and no body is there to watch them do this.
My login mobile number [protected], email id [protected]@gmail.com.
I rode a uber pool on 20/4/17 in Delhi. The ride estimate was ~ rs 49/- during booking. There was no other riders (other person canceled his ride) for the same ride. When I deboarded the bill was rs 197.37/-, even more than a normal cab booking.
I rode a uber pool on 20/4/17 in Delhi. The ride estimate was ~ rs 49/- during booking. There was no other riders (other person canceled his ride) for the same ride. When I deboarded the bill was rs 197.37/-, even more than a normal cab booking.
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misbehaving with us & starts using abusing words. We are going to do complaint in police also.