Uber India — unprofessionalism and unfair fare

Hi,

I feel that uber has charged me unfairly as the amount was 3 times my normal fare. I was forced to book at this high price because of booking issues with uber.

Initially i have scheduled my ride before an hour of my trip and the cost at that time of booking was 100 rs for my trip. At the last moment when the driver was about to arrive the amount changed to 300 rs which was very unfair because at the last moment if the amount is increased we customers are left with no other choice other than to book the ride with whatever amount. So i canceled that trip tried to book another ride with amount 200 rs and the driver agreed to pick me up at the destination. 5 minutes before pick up driver asked if i will pay cash, but i insisted on paying through paytm and at the last minute he canceled the ride. This act from uber driver is highly unprofessional because i have already lost most of my time and had only few minutes left to catch my train. So at the end i was forced to book the cab at whatever price just to atleast catch my train. This situation gave me unnecessary tension and i almost missed my train today.

I never expected such a horrible experience from this big company.

I want refund of the extra amount i paid for my ride because of this unprofessional act.

Also i, m going to uninstall uber and also planning not use it again. I might give the same feedback to my friends as well.

On sat 20 oct, 2018, 19:34 uber receipts, wrote:

Total: ₹339.84
Sat, oct 20, 2018

Thanks for riding, hema
We hope you enjoyed your ride this evening.

Total ₹339.84

Trip fare ₹339.84

Subtotal ₹339.84

Before taxes ₹323.66
Igst (5%) ₹16.18

Amount charged

Paytm
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₹339.84
Visit the trip page for more information, including invoices (Where available)
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You rode with karthikeyan

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License plate: tn77j3101

Ubergo
3.95 km | 18 min

07:15pm
P n palayam, coimbatore, tamil nadu 641044, india

07:33pm
No.50, state bank rd, opp. Railway station, gopalapuram, coimbatore, tamil nadu 641018, india

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