[Resolved]  Country Vacations ; Country Club India Ltd — refund of advance for Holiday Club membership

Address:Belgaum, Karnataka

I contacted Country Vacations branch of Belgaum on 27/02/2013 for obtaining Life Time Country Vacations International Holiday Club membership.

A advance of Rs86,000 was was taken by Belgaum office of Country Club India Ltd
on 27/2/2013 in very late evening, with a promise that the 'Documentation' will be completed next day.

Next day I was asked to sign 'Papers' which has completely different terms and conditions,
than that was explained / promised me on the previous day (while collecting the cheque for membership charges).

I refused to sign any document / affidavit and demanded my money back.

I am still waiting to hear from the company, despite repeated phone calls, letters and emails.
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Aug 13, 2020
Complaint marked as Resolved 
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Please go through the brochure/bills/receipts for any terms and conditions. You can send them a legal notice stating your grievance and for the refund. You have a very prima facie case against the Company. They will certainly start responding to you immediately. I am a lawyer. Please do not hesitate to call me.
Satish
Cell No.:- [protected]
Dear Sir, We just viewed your experience here & the inconvenience is deeply regretted. Kindly mail the complete details of your membership & issues if any to response.[protected]@countryvacationsmail.com, so as to help you and understand the issue better.
I repeat I did not sign any membership papers and hence no membership was obtained.
The amount of 86000/= Rs was taken as advance, with all false promises, which were not reflected in the deed which I was forced to sign later.
Now I want my entire money back.
A repeat fact statement is mailed to u.
[protected]@live.in
[protected]
To

The Board of Governors,
The Country Club,
6-3-1219, Begumpet
Hyderabad – 500016


17 /07 /2013
CV/PA/SN/3/ LN Belgaum




Sub: Consumer Dissatisfaction


1) I was invited by Country Vacations branch of Belgaum on 27/02/2013 for obtaining
Life Time Country Vacations International Holiday Club membership. I agreed for
the Club membership and paid full amount or rs 86, 000, through cheque/CC no : 094029 No dated 27/02/2013 drawn on State Bank of India for Rs 76, 000 and cheque/CC no : 094028 No dated 27/02/2013 drawn on State Bank of India for Rs 10, 000 to Belgaum office of Country Club India Ltd on 27/2/2013.

2) Since it was very late evening, I was promised that the 'Purchase Agreement' will be prepared and signed next day. Next day I was asked to sign a 'Purchase Agreement' / Affidavit, which has completely different terms and conditions, than that was explained / promised me on the previous day (while collecting the cheque for membership charges) by your salesman at Country Vacations branch of Belgaum. I refused to sign any Purchase Agreement / affidavit.

3) In view of the fact that no contract / legal document / Purchase Agreement / Affidavit has been signed by me, it is completely illegal on your part to keep my money.

4) I have made verbal communication with your complaint cell ( Tel[protected], and posted multiple E-mails at [protected]@countryvacationsmail.com & [protected]@countryvacationsmail.com, also, I have written two letters to
your head office on 16 Mar 2013 & 24 April 2013, which were personally handed over to your Belgaum branch asking for complete refund of my money.

5) Despite all my pleadings you have not made good the refund which is indeed regrettable and highly unbusiness like. On account of your aforesaid dereliction
of duty and failure and neglect to rectify the same I have suffered financial losses
and mental agony which you are liable to compensate to me.



6) Now this letter should be considered as the 'final legal notice' for refund of my complete amount within a period of one month, failing which I will be fully justified in addressing my complaint in court of law.

7) You are hereby finally called upon to return the price/charges paid within
30 days of the receipt of this notice failing which I shall be constrained to
initiate against you for redressal of my aforesaid grievances and recovery
of the aforesaid amount. Such. proceedings, both civil and criminal as are warranted by law, besides filing a complaint under the statutory provisions
of The Consumer 'Protection Act, 1986 exclusively at your own risk, cost,
responsibility and consequences which please note.

8) I also will be entitled to claim my entire amount with 2% interest, and due compensation for the harassment inflicted by you on me.

9) Since I have not entered in any legal no contract / legal document with you, I also will exercise my right to address my complaint at the place of my choice, in court of law.




Sanjay Nigam
Surgeon
Indian Army
Mob – [protected]
E Mail: [protected]@live.in


Copy to : 1) Mr Y. Rajeev Reddy
CMD
Country Club (India) Ltd,
Hotel Amrutha Castle Best Western,
5-9-16, Opp. Secretariat,
Saifabad,
Hyderabad - 500063

2) Director
Country Vacations,
A Divison of Country Club India Ltd,
6-3-12 / 13, 4th Floor, Al-Samad Building,
Opp. TTD Kalyana Mandapam,
Liberty 'X' Road, Himayathnagar,
Hyderabad - 500029
Two months have elapsed since I have sent a notice written above, as desired by you.

I have not received any communication from you.

your response dated 25/5/13 appears to be just a eye wash.

I am being forced to take a legal action against you, for which I cannot be held responsible.
Now i am being told by Belgaum branch of CV that my money will not be refunded & no membership will be given for the existing fees paid!!

I am being asked to pay additional amount to get CV membership.


I received a phone-call from 'Head-office' that my membership is already 'cleared' & i am their esteemed member.


Now I really don't know which membership is being talked about???


I am of firm conviction now that CV is deliberately confusing & cheating their costumers.


They are in for quick & easy money, without serving their clients.


[protected]@live.in
[protected]

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