Uninor / Telenor — offer pack 143 has not activated till now

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	[email protected]

Dear team,

I had recharged for 143 on this October 2nd on my number [protected], but I hadn't got the complete offer. To discuss on the same when I called customer Care on 6 one supervisor named Rajesh had taken the call and he had informed me that with in 24 hours my issue will get resolved and when I asked for call back he had given me a commitment that I will get a call back it's been 48 hours I hadn't got any resolution nor even a call back. So I called today and I got a very worst customer service from the team and the names are supervisor Prasad and Team Lead Venkat they were really unprofessionals and they doesn't suit for their designations. It's really very pathetic to have such a worst agents like them for a reputed organization. They were very rude and they don't even know not to interrupt when the customer is talking. They TL Venkat is telling that they have huge pressure upon them so they can concentrate on some of the customers. Prasad and Venkat does not have minimum common sense or professional ethics and the TL Venkat he is such a waste candidate I had ever seen he can't have the patience to listen nor he talks in English. So why such a reputed company like Telenor will recruit candidates like these and paying them. Find the attached call recording of them and their commitments they had given to me. A strong action need to be taken at any cost on them for their rude behavior and negligence. I need my issue to be resolved with in 24 hours along with the commitments given. Till now the issue was not resolved the supervisor named Durga Prasad was very rude and disrespectful he is playing with the customers by keeping them in mute. Need to take severe action on him or else I will see you people in cosumer court.

Thank you,

Harsha.D