Union Bank Of India — complaint regarding online fee

Sir/Madam, I have paid the KV fees online for July-September(2018) on[protected]at around 2039 hrs) of my son who is studying in K.V. class x in AFS Amla. " . After paying the fees of Rs. 2400/- from online SBI, the connection of your https secured server got cut. My amount of Rs.2400/- is deducted from my SBI account and credited to INB Kendriya Vidyalaya Sangat BILL_KVSAN Payments (Ref: IGADWOMVC9) . But when I clicked print receipt it is telling me the payment is not made. But when the payment history is clicked it showing that the "Transaction initiated". Can you kindly look into the problem and let me know what to do next? Student Details:[protected]----- Student Name: DIVYAM KUMAR PANDEY DOB: 23/3/2004 Unique Code: [protected] Class: X. School Name: KV AFS AMLA. With thanks and regards, -- Sgt manoj kumar Email: [protected]@gmail.com