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Union Bank Of India — Transaction failure but money got deducted from bank account

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I am Sunil Kolawale from Narhe Amebegao, Pune branch o[censored]nion Bank of India. I requested money from bank account to Paytm account but got message as transaction failed but, At same time I got message from union bank for money deducted of RS 5000 from bank account. I need urgent help to solve this problem.

Account Holder:- Sunil Kolawale
Account No-[protected]
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Union Bank of India customer support has been notified about the posted complaint.
Dec 24, 2016
Updated by Sunil Kolawale With reference to my complaint, I still don't get any solution. My bank account is showing deducted amount of RS. 5000 and Paytm account shows transaction failed. so what should I do? Please, Kindly help me to sort out this issue.
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Account No. [protected]
Name : Mohammad Musthafa K A
IFSC Code : UBIN0559911

On 6th Dec regarding ticket cancellation the refund of Rs.475 has been processed from redbus, The payment gateway reference number 8441422.
But the amount not yet credited to my account.
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