United Colors Of Benetton — ucb luggage after the first use - damaged

Address:575002

Ucb roadster hardcase luggage abs 77 cms sky blue hardsided check-in luggage (0ip6hab28b02i)
Purchased from amazon in june 7th, 2019 the wheel of the suitcase broke after the first journey and several damages are visible. It’s literally been 2 months. Warranty was mentioned as 1 years at the time of purchase.
Order date
04-jun-2019
Order #[protected]

Tried contacting customer numbers multiple times but got no response, since july second week.

Please provide replacement of the suitcase or at least the wheel asap and respond. This was not expected from a usb product. So disappointed. Please refer to attached screenshot.
+3 photos
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Hi, I've recently purchased a pair of casual shoes from your brand through ajio (shopping app), I'd like to exchange my shoe with the right size, is it possible to do at your respective store as exchanges are not possible through ajio.

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