[Resolved]  UniverCell — Cheating, Poor service, Selling products with faulty information

I recently bought a portable USB charger DC-16 (stick charger) from UniverCell, Ameerpet, Hyderabad. for my LG Optimus L9, I had been told that DC-16 is capable to charge my cell at minimum 2 times, the employee there himself checked my cell and suggested me that charger. But when I bought it, I found its not even able to charge my cell more than 75%. When I went back to store very next day with my complaint, same employee there refused to change charger and blamed me that I shoundn't trusted his words.
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Complaint marked as Resolved 
Verified Support
Feb 18, 2014
UniverCell Telecommunications Customer Care's response
Hi Nikhil, We regret the inconvenience caused. In order to understand this issue and serve you better, please message us your contact details on our facebook page www.facebook.com/UniverCellConnect and our representative will contact you soon. Regards, UniverCell Team
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    No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661
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