[Resolved] UniverCell Telecommunications — Cashback offer rs.1000/- is not yet received | |||
My name is S.Parthiban. I have bought a new mobile in universal at 100feet road, gandhipuram, coimbatore, before 2.5months back. From starting itself i am not satisfied with that purchase because of the salesman and the manager in the shop. The issue is that, i thought to buy a mobile with my own interest and price. But sales man had shown me a mobile Lenova A280i with the price of Rs.5300/- and told me that you got a free gift of travel charger as well as 1000/- Rs cash back offer. I believed him and purchased and received the travel charger. I asked him when i will receive my cashback and how i will receive? He told me, i will be receiving through cheque in the courier with in a week. Particularly i have asked him its a gift voucher or a cheque. He told me its a cheque. Then by coming outside, i heard this mobile costs around Rs.3450/- from my mobile shop friend and also i have verified through internet. From there the problem starts. Even this all happened i have accepted all this without my satisfaction. After a day of purchase the travel charger was on complaint. I walked to the show room after a week and reported to sales man. He told me to come on next time. Note that, my walk in to the showroom for many times. At last i have received a travel charger by handing over the old one. But i have informed to the manager in the show room about my cash back offer. He told me, he don't know about that. I don't know what i want to do. But one thing i know very well that, i have received a dis-respectful service over there. Till now a 2.5months gone away. Any way! whether i will receive my 1000/- Rs cash back? MY Bill NO is 878, ASC No - 110991 and my residence from the show room is around 30KM... Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jul 21, 2014 UniverCell Telecommunications Customer Care's response Hi Parthiban,
We regret the inconvenience caused. In order to understand this issue and serve you better, please message us your contact details on our facebook page www.facebook.com/UniverCellConnect and our representative will contact you soon. Regards, UniverCell Team
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