[Resolved] UniverCell Telecommunications — given hcl me v1 tab under warranty still not received

kishore86k

from Rajahmundry, Andhra Pradesh

Address:

East Godavari, Andhra Pradesh

given hcl me v1 tab under warranty still not received.Eight months passed away.

My tab was given in the month of August 11th 2013.

Visited stores for lot many times.Saying that the screen glass was broken in their staff hands and get it repaired in one month.but till now not received.Now they came with another offer to bear half charges to get it repaired.

I've all the evidence of video and audio recording of the store peoples.

please do something

Happened in univercell rajahmundry branch.

Branch head:
kumar mobile no:[protected]

+1 photos

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Complaint marked as Resolved

Apr 05, 2014

Updated by kishore86k Given hcl me v1 tab under warranty still not received.Eight months
passed away.

My tab was given in the month of August 11th 2013.

Visited stores for lot many times.The screen glass was
broken in their staff hands and they said will get it repaired in one month.but till
now not received.Now they came with another offer to bear half charges
to get it repaired.

Not getting enough respect from the store people.

Not at all caring about the customers issues.

I've all the evidence of video and audio recording of the store peoples.

please do something.

Happened in univercell rajahmundry branch.

Many customers suffering from the same issue.

Branch head:
kumar mobile no:[protected]

With Regards,
Kishore
[protected]

Verified Support

Apr 07, 2014

UniverCell Telecommunications Customer Care's response Hi Kishore,Sorry for the inconvenience caused. We have escalated your issue to our concerned team and our representative will contact you soon to understand this matter and serve you better.