[Resolved]  UniverCell Telecommunications — Non delivery of products

Address:

Bhagalpur, Bihar

I have purchased Nokia 225 from your online site and the pincode i entered was 801503 which your site approved for delivery of product. Today i received a call from your company that the product will not be delivered at the address mentioned in Patna and that the product has returned to your warehouse. Now your executives are asking for another address. Now you tell me whether addresses can be picked or choose or what. If your courier service provider cannot deliver at the address then your site must give message for not delivering the product. This is what is called harassment of customers and i had a very bad experience from your site while doing online purchase. You know very well that online shopping is very well based on word of mouth publicity and with this experience i am never going to ask my near and dear ones to purchase from your shop. Even the executives are not cooperating. Now i want the product to be delivered at the address mentioned anyhow. My order no is UNCO59051 and the address mentioned is:- Smt. Nirmala Sharma W/o Sh. U P Sharma, Nirmal Sadan Nr- New DAV School, South of West Bailey Road, Saguna, Danapur Patna, IN-BR 813214 IND Ph - [protected] I would like to take the matter seriously and resolve it asap and urgently. Deepak Kumar [protected]