Universal Sompo — Insurance claim

Address:	401107
Website:	Insurance Company Universal Sompo

Sir this is 23december2013 teft case of 12 tyre truck from up state, allahabad. My cl no 13048696, up police was registering fir so the case was filed in allahabad court under section156/3 after calling so many time to insurance company surveyor was sent each time i called a different name was given and he came after six month in may 2014, all the document regarding truck and the 2 keys of truck was given to mr divaker,
As i have received information from allahabad court i have given to insurance company but i was told to bring police fir and final report of police then the insurance will be settled.
In december2016 i received final report fom court given both to finance company and insurance company but insurance company did not accept original police fir and final report and told to send it to varanasi branch.
On 8dec2016 final report and fir was sent by fax to varanasi and when it was finalised that originals are alo to be given to varansi branch it was registered post on 22feb2017 but no response was give. At first i was told case is old, file is closed, it will take time. Sir how much time from 15 days i am talking with insurance tollfree number now my call s are also not picked up as every agent is saying i cant here u and then diconnect with the same mobile i am talking to other persons they can hear me and only insurance agents cannot here me sir now u tell me what to do