Universal Travels — Bus Delay and Seat Allotments

We booked an ticket from Chennai to Nagapattinam Ticket Number: TR7U76015043 Seat no : 19 & B10 in Universal Travels we booked 1 sleeper class seat and a sitting coach and unfortunately the bus we booked got cancelled at the last minute and the travels company has arranged some other bus and we were rescheduled from our booked time with 2 different class seats than booked seats we ended up with no sleeper coach seats in the bus and we been in seating coach the whole travel its not worth the money which I have paid for its very unfair and I am totally disappointed with this poor service and this is not the seating arrangement
i have paid it’s not worth it these tickets are damn cheap i needed sleeper coach thats why i have paid around 1, 200
i expect an full refund for these tickets very disappointed and the bus travel started very late its almost 12.30 am the starting time we booked an ticket the travel time starting at 10.30 pm around 2 hrs we have been waiting for this trip to get started totally time and money waste for us and we may ended up reaching our destination very late and we may lose our deals up there
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    +91 98 4222 1926
    +91 98 4242 1926
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    Universal Travels #70, Omni Bus Stand Koyambedu, Chennai, Tamil Nadu, India
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