Universal Travels — middle transfer to another bus/ infrastructure

Address:	Chennai, Tamil Nadu
Website:	UNIVERSAL TRAVELS.in

I booked bus a week ago through online from chennai to ramnad on 8/12/17 boarding at 9.30 pm mamallapuram by pass, i got call from ut before 4 hrs this bus is cancelled, says we transfer to next bus, same birth seat is available but it is back side, in my urgent i accepted. Given boarding time 10.30, bus was arrived 11.30, waiting at 1 hr in bus stop, after that some middle location driver says we will transfer to another bus, again wait for 1 hour more, after that they are not provided berth seat, simply they responded wherever free you can seat, that means only last row, i told i have six month baby how i can, they r not take response and treated poorly to passenger, worst bus is universal travels in my traveling, please take some action,

By jayakumar
[protected]