Universal Travels — Money taken for flight booking, booking never done but money never returned back

Address:

universal travels ds max susheela scion, 219, 9th block, punappa layout, banglore , karnataka, 560043

I had intiated a flight booking from Bangalore to Houston and return through Universal Travels on 25th Mar through the reservation person Kapil Gupta. He asked me to send him Rs70000 in advance and rest on 27th March so he could block the tickets and do the booking on 27th. As per mr kapil the booking would be done through Cleartrip and i was supposed to be getting the tickets on 27th. I paid 700000 through upi to upi id mentioned by Mr Kapil on 25th and then a further Rs 43707 on 27th Mar. After making the full payment Mr kapil started giving excuses about some emergency and not providing the tickets. he switched off his phone. After trying get in contact with him i was eventually able to get in touch with him the next day but he never provided any tickets and kept saying he will do so. I have asked him and Universal Travels for the refund as they never even made any booking but have kept my money with them. Please help me in getting the due refund amount.