Universal Travels — universal the worst bus service

Address:	Universal bus service, 560068
Website:	Redbus

Universal bus service, better the government could block this bus service from public service. They literally stealing passengers money in the name of travels.
In india we have proper rules should be made for these kind of beggars. If the passenger cancel the ticket at last minute, they have to loose their money but what is the punishment given to the bus operator if they fail to provide service after staling the money from our pocket.