Universal Travels — Worst Bus service

Very worst ****off bus service in my life. I am traveled from Bangalore to nevyveli yesterday. they pick up RKT bus from bangalore to Housr, From there they told universal travel bus. But that bus is not running condition, we are waited there 5hours(from 09:30PM to 01:30PM). while we are getting inside bus no lights inside bus. we asked that time they are not responding for our question. after 11:30PM he said simply battery gone we can't do anything driver also full drunk on that time. Please passengers don't use universal travel bus. not worth that bus for one