Universal Travels — Worst service

Address:

Chennai, Tamil Nadu

Booked ticket on Universal bus.very very worst service ever had in my life. Booked my ticket on 14.7.15. the stated departure time was 10pm but the pick up arrived only at 12 midnite, leaving me stand alone near thiruvanmiyur. Being a girl had to be there without any safety with no one around. Even after the pick up due to improper maintenance the bus broke down and my travel time was delayed an hour again for change of bus. Even after the change of bus i was not dropped on my destination. My destination was MANNARGUDI for which i was forced to drop down at THIRUTURAIPUNDI from where i had to take another bus to reach my place. Even after complaining to the owner([protected]) o[censored]NIVERSAL BUS there was no response. When the driver([protected]) was asked for his driving license to complain, he coolly said he doesnt have one. WORST SERVICE and worst maintenance ever.