[Resolved] Urban Company — A. c damaged during service

I. P. Singh

Aug 25, 2020

Address: Delhi

I got my two a. C serviced by urban company technician on 10 aug20 but unfortunately one of my a. c stopped cooling soon after the service. I brought this to the knowledge o[censored]rban company but they didn't pay the attention to this as a result I m still contacting daily to get the complaint resolved. Why should the consumer be harrased for the fault of the urban company techician. Kindly help?

Was this information helpful?

No (0)

Yes (0)

Aug 9, 2021

Complaint marked as Resolved

Urban Company customer support has been notified about the posted complaint.

Related Urban Company reviews

View all 1519 Urban Company Reviews

Comments

Urban Company Customer Care

Aug 25, 2020

Verified Support

Dear I P Singh,

We apologize for the inconvenience and disappointment that you experienced in dealing with our services recently.

We understand that your concern is regarding the service request for AC Service and Repair. This is certainly not the kind of experience we intend to offer to our customers.

We requet you to kindly mail us in [protected]@urbancompany.com with the Compaint ticket id and registered phone number so that we may assist you in a better way.

We appreciate your understanding.