[Resolved] Urban Company — A payment status is showing pending while it's already paid

[Resolved] Urban Company — A payment status is showing pending while it's already paid

A ankitaroy Jun 11, 2021 Jun 11, 2021 This thread was updated on Jun 11, 2021

I booked a salon service on 25.07.2020 from URBAN COMPANY and selected 'online payment after service' as the payment mode. the UC partner requested me for paying her with cash after completing the service as she needed cash. Then I changed the payment mode from online to cash and paid her with cash. At the that time I marked as the payment completed. but the status of that payment is still not updated in my account, it is still showing pending. If I am going to book any service in UC now, the charges are summed up with the previous one and hence I am unable to book any service. Please look into this matter Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved Urban Company customer support has been notified about the posted complaint.
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Urban Company Customer Care

from Gurgaon, Haryana

Jun 11, 2021

Verified Support

Hi Ankita,

We would like to get this checked. Please share your registered contact details on [protected]@urbancompany.com so that we can have this looked upon by our team.