[Resolved] Urban Company — About my credit and your chaotic management. | |||
I had blocked my ID due to some medical issue and I had 153 credits in my uc partner a/c. I sought help from Jaipur staff many times, but the staff was change again and again and staff did not respond properly. Tried many times to talk to customer but they also did not resolved my issues. I also asked for numbers from your other uc partners of Your staff but they were only trainer number and she couldn't solve my problem. I was very upset during these 2 years, There were also medical issues. Due to which I could not go to the office again and again. We also sent screenshots of our credit balance as a proof but I have no solution. There were also many problems related to loans in between, which I faced alone. Even then no customer care came in handy or your staff. Plsss help me because I need my money back . I want a call back from ur side so I can tell u my problem in better way. Was this information helpful? | |||
Aug 25, 2021 Complaint marked as Resolved Urban Company customer support has been notified about the posted complaint. Verified Support Jul 22, 2021 Urban Company Customer Care's response Hi Monika, Your time and experience are important to us and we apologise for the trouble you faced. A representative is getting on a call shortly to discuss and help resolve your concern. Regards, Team Urban Company | |||
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161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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