Urban Company — Air Conditioner Damaged by UC Expert Technician

Sarathi Datta

Apr 3, 2024

Address:

Bablatala Kolkata

Date of Incident : 31 March 2024
Full Description : My split Ac was working and was cooling sufficiently...while the UC personal started working it stopped cooling after whatever he has damaged with the wires and I don't know what...now the UC partner is mentioning that he is transferring to senior...Now after reschedulling the expert came on 3rd April'24 and refused to fix my damaged Air conditioner.
I am reporting this so that corrective actions are taken.
Desirable Resolution : Repair

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Urban Company customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2024

Urban Company Customer Care's response Hi Payal,
We apologize for the inconvenience you're facing. Thanks for sharing details with us, We'll contact you soon via call to address your concern and find a resolution.
Regards,
Team Urban Company