Urban Company — Over Charged for Service

Booked the services Complete Bathroom Cleaning, Refrigerator Cleaning,
Occupied Kitchen Cleaning with appliance.

But Occupied Kitchen Cleaning with appliance includes refrigerator cleaning. When tried to cancel Refrigerator cleaning service separately, it did not allow.

I am unnecessarily charged for service which is included and part of another whole service.
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Urban Company customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2024
Urban Company Customer Care's response
Hi Karishma,
We apologize for the inconvenience you're facing. Thanks for sharing details with us, We'll contact you soon via call to address your concern and find a resolution.
Regards,
Team Urban Company
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