Urban Company — AC complaint not completely fulllfilled

Urban Company — AC complaint not completely fulllfilled

C ChandreshP Jul 20, 2021 Jul 20, 2021 This thread was updated on Jul 20, 2021

I have raised a request on Saturday 17th July against the cooling issues. Technician came and done Gas Filling and Servicing on Sunday, against which they charged me Rs3100/- . Later on found that they haven't closed and wrapped the out going pipes with tapes going out from Indoor unit. Also, found that water is draining down from indoor unit. Which I have already informed him through phone call. Since that day it's 20th today he is not visited and re-checked issues after multiple time calling and now he is not picking up the calls. Was this information helpful? No (0) Yes (0)
Urban Company customer support has been notified about the posted complaint.
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Urban Company Customer Care

from Gurgaon, Haryana

Jul 20, 2021

Verified Support

Hi Chandresh,

We are extremely sorry for this instance and would like to help you with your concern. Please mark us a mail with your registered contact number on [protected]@urbancompany.com and our team will connect with you at the earliest.

Regards,
Team UrbanCompany.