Urban Company — AC Poor Service Engg

I Serviced my AC on 28 Mar 2022. The person who came told AC has gas leakage and need to refill. Pay 900 i will do it.. i paid him.. and i paid deep clean service 798. The person cleared filtered and gas filled and AC worked for 25 days again no cooling.. again i raised request as warenty for 30 days.. after that same person came.. company not known gas filled and all. Once again cleaned filter and showed gas is full no issue in AC.. might be issue with voltage.. so check with EB..

Again i raised concern with urban.. they said ur warrenty is over and u need to raise fresh request . But my first issue itself not resolved..i called and message urban .. they said we can't help.. everytime I open the request.. they said not possible..

Still my issue not resolved and urban company no ready to listen.. i paid 798 for deep service but not done.. paid 900 for gas filling.. but the same is not known by urban company..
Was this information helpful?
No (0)
Yes (0)
Urban Company customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,
We regret to hear about the experience you had with us. Please share your contact details with us at [protected]@urbancompany.com . We shall be reaching out to you over a call shortly to address your concern .
Regards,
Team UrbanCompany
Hi,
We regret to hear about the experience you had with us. Please share your contact details with us at [protected]@urbancompany.com . We shall be reaching out to you over a call shortly to address your concern .
Regards,
Team UrbanCompany

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urban Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    1488
    Pending
    434
    Resolved
    505
    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
    View all Urban Company contact information