I logged a complaint for AC cooling issue in April and technician without finding the issue filled the Gas and charged my 2500 Rs..after few days I reopened the ticket and he mentioned some different Issue and charged me 1400Rs..in october I again faced same issue and again same story repeated. Without finding the issue technician said that there is gas leakage..filled the gas and mentioned AC service is required so that you dont face this issue again. This time charged me 3200 Rs...after one week AC stopped cooling ..I reopened the ticket. Same technician came and he was not able to find issue and was making random guess work.He left the job incomplete saying he will send his senior and to my surprise closed the ticket. I logged customer complaint on 23rd oct and till date no technician assigned...worst company for AC issues...Dont trust them .
I want my money back and Insurance amount for damaging my AC
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Urban Company customer support has been notified about the posted complaint.
Oct 28, 2020
Updated by yadavpreeti See the attached pic how they left my AC unit..
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