[Resolved]  Urban Company — Ac service at kanpur

Urban company or scam company
I had booked deep clean ac service for 8 acs in home at kanpur. The technician refused to deep clean, just washed ac with a bucket water and told me that he has to leave and will come the next day, but he did not and to my surprise closed the job by writing job done.

I complained in the app...and that guy came after 4 days. He once again did one ac...same style water bucket..no foam used as shown in the adds and on app...he said we do only like this and rushed from my home. I complained again and they apologised and sent some senior technician to service the ac. But without ending to the misery, the mechanic was stopped from working at my home by his seniors as he would charge the company for servicing the ac for which the company has taken huge sum of money...he waited for hours...one called to do it...other called to stop...eventually he went back without doing anything. I complained and they could not answer...the job is still open...money was paid...i feel cheated and humiliated...it’s a fraud company with all company employee carrying out a nexus of looting people.soon going to file a f.i.r against the company and employees.

I request all to refrain from taking their service else you will feel cheated the same way they did with me. I am sharing my page of job which still shows work open and my complaint open.
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Apr 5, 2022
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2022
Urban Company Customer Care's response
Hi Sharad,
We regret to hear about the experience you had with us. Please share your concern along with your registered contact number on [protected]@urbancompany.com so that we can get your issue addressed.
Regards, Team Urban Company
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hi, I RS PATHAK Booked a window ac servicing for the 5th April 2.30Pm, but no one came and no any communication made, Please resolved it
RS PATHAK
3180, 2nd Floor, Sui Wali Gali Ram Bazar, Mori Gate, Delhi
[protected]

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