[Resolved] Urban Company

[Resolved] Urban Company — Ac servicing

T tarapada biswas from Powai, Maharashtra

I booked service for my Ac servicing on 19/10/2020, for 20/10/2020 at 8:00 am. but unfortunately Ac technician Md. Rizwan unable to give the service on right time. he call me at 7:30 am & asked me for postpone. showing the reason unavailable of instruments. but i informed him that can not delay. than he asked me for booking cancelation. in this time again i refuse him. at 7:45 am he cancel booking by him sefl. this is dose not expect form urban clap... very bad experience with urban clap. Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved Urban Company customer support has been notified about the posted complaint.
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Urban Company Customer Care

Verified Support

Dear Taraprada,

We are extremely apologetic to hear about the experience you had with the services.

Kindy write to us at [protected]@urbancompany.com with the registered phone number you have used to book the service so that we would be able to pull up the booking details.

Please mention "TICKET # 3236365" on the subject line of your e-mail.