[Resolved]  Urban Company — Air conditioner damaged by urban company

This is further to my earlier below message, i was told to go ahead foor repairs wih Lg . Lg submitted estimated cost around 15000. I got another quote from someone who had good recommendation about repairs for 9900 rs. Got ac repaired for 9900. They paid some amount in the beginning and now stopped responding to my messages and mails Looks like they are minting money like that. Even their own technician are suggesting that urban co tech will not be able to repair it better to get it done from elsewhere. Looks like they hire some tech having little knowladge about products and pay them very less wages and keep the rest in their pocket they receive from their clients and do not want to take responsibility for any damage to the product because of them . I am an nri and going to take my complaint to the concerned ministry with the govt, if it is not resolved
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Air conditioner unit damaged by their tech. After numerous on going calls and discusion at various level and sending 5 technician on diffrent dates. They agreed to Get it repaired it tbrough LG company, supplier of ac . I was told to go to LG for estimate and submit reason and cost of repsirs. I reluctantly did that and submitted detsils to them . Instead of paying money to the LG tech, they send me a link to go to the first mechanic, who visited my home for repairs and want me to book another appoinment with him again for free repairs. Thr bed room is without ac for more than a month now and i am still struggling what to do now. Cannot trust them anymore. Beware of their tactics to frustate you so that you are forced toget it repairs crom your pocket, even if the repairs are under warranty