[Resolved] Urban Company — BAD SERVICE - Geyser repair - NOT COMPLETED | |||
Hi, its been one week since the technician has last visited our house and removed the geyser, dismantled it. he was supposed to come back next day. either the technician nor the urban company are picking up calls. very bad service and disrespectful to customer. no help from the customer support representative. No proper means to escalate a complaint. its such a bad working culture Geyser repair not done yet. its just pending and not fixed yet. Was this information helpful? | |||
Nov 5, 2021 Complaint marked as Resolved Urban Company customer support has been notified about the posted complaint. Verified Support Oct 05, 2021 Urban Company Customer Care's response Hi, We understand your overall experience was not good and we apologise for the same. A representative will get in touch with you shortly to discuss and help resolve your concern. Regards, Team Urban Company | |||
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161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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