[Resolved]  Urban Company — Booked for painting of exterior & few rooms

Address:B-155 sector-41 Noida
Website:Urban Clap

I booked painting services on 7 July 21, Mr Rishabh Gautam visited for measurements of area specification, gave a quotation of Rs17920/ for an area of 1231 Sqft, We on this quotation paid an advance Rs 6272/ to book service for 28 July 21, when the paint stock arrived, we raised a ticket that the stock is not as per required area, where Mr Gautum assured that if required, more stock would be called, due to rains the work did not start as the major area was exterior, finally we gave a go ahead for the said job, when Mr vinod Gupta who had to do the job came for visit, one day prior to the job & declared that the said job won’t be completed by the given material, then we had a word with Ms Amrita, who in turn gave a statement that we need to pay extra for the said job, how unprofessional o[censored]rban clap that after booking for a service & taking advance the company is denying to work on the same . This is termed as breach of contract & trust .
Since then Ms Amrita is not taking any calls, Mr Rishabh Gautum is trying to pursue to pay more fir the same job .
Highly unprofessional
Was this information helpful?
No (0)
Yes (0)
Sep 6, 2021
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2021
Urban Company Customer Care's response
Hi Vij,

We're really sorry that you experienced this problem! We absolutely want to take a closer look in this regard. Please send us your registered contact details at [protected]@urbancompany.com and our team will get in touch with you to discuss and help resolve your concern.

Regards,
Team UrbanCompany
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urban Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    1491
    Pending
    433
    Resolved
    509
    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
    View all Urban Company contact information