This is to inform that I, Dipak Agarwal had asked Urban clap to send a professional for my water purifier.. on checking he said that my filters are out of order so needs to be replaced.
He requested me for local filters telling the pros of the filters .. I accepted and then he changed the filters . After few weeks the taste of the water was disastrous . On re inquiring the urban clap professional, a different guy came who told me that my filters have stopped working and needs to be replaced . At the same time my entire uv rays equipment’s were missing from the filter .. when I lodges a complain to urban clap they clearly told me that they won’t be able to help me in this regard and I’ll have to pay from my own pocket.
When I enquired that if the uv rays were missing why the professional didn’t inform me and mentioned it in the bill, they were rude enough to disconnect and end the complain there itself .
How we middle class human beings can tackle such situations if this is how they behave without any solution to it.
Do we expect filters to stop working after a span of few weeks( less than 12 weeks) and uv rays equipment’s to be missing..
Kindly help
Truly yours
Dipak agarwal
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