[Resolved] Urban Company — Cheating case

Jimmy Khirasariya

Dec 5, 2021

Address:

Bangalore

I had raised a request for fan repair.
For which the technician came without proper covid protocol, charged me higher money for the fan repair without any bill.

Blackmailed me, if you want the fan repaired you need to pay the money on spot. Took the money and fan was not reachable for 10 days even the urban company staff couldn't connect him.

Then appears one day fits the fan and again charges extra money saying company policy and you will get the bill.

But after fitting I got no bill and now the fan is again not working.

In the whole process customer service says we are trying trying and are closing my ticket.

I'm fed up of these things and so I want to file a legal complaint against the company and the technician for all these.

Please help in knowing the procedure to file a legal complaint
My phone number is [protected]

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Jan 6, 2022

Complaint marked as Resolved

Urban Company customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2021

Urban Company Customer Care's response Hi Jimmy,
We would like to take a closer look at your concern. This has been forwarded to the concerned team. A representative will be in touch with you to discuss the issue and help resolve the issue at the earliest.
Regards, UrbanCompany