[Resolved] Urban Company — cleaning of my kitchen cabinets by one mr. amit kumar [protected] in august, 2020 regarding. | |||
I got the services of shri amit kumar i dont remember the date but it may have been between 20th august to 25th august, 2020. He cleaned the kitchen to my satisfaction and i have made a payment of approx. Rs.1460/- online. However, during the cleaning i was not present at my house in gurgaon (Palam vihar, c-1/461). After checking some 3-4 days i found that one of the drawyer of the kitchen cabinet was uprooted and not fixed properly. I made several phone calls to shri amit kumar, first he told me that i have lot of complaints i will not attend your complaint, but after my repeated phone calls he assured me to check it in a day or two. Since than neither he has attended the complaint not he is picking the phone. I request your goodself to call shri amit kumar and direct him to attend the complaint and fix the cabinet and send photo of it to me on my no.[protected], This casual behaviour may bring very bad name to your image also. Was this information helpful? | |||
Aug 10, 2021 Complaint marked as Resolved Urban Company customer support has been notified about the posted complaint. Verified Support Sep 04, 2020 Urban Company Customer Care's response Hi Sir/Ma'am, We are extremely apologetic for the inconvenience caused to you. We would like to inform you that we are unable to fetch your details with the contact number [protected]. Kindly share the registered details (email ID/contact number) used to place a request so that we can assist you further. We would request you to please write to us at [protected]@urbanclap.com with the subject line '3109419'. Looking forward to your response. Thanks and Regards, Team Urban Company | |||
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161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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