[Resolved]  Urban Company — Complaint about repair of sliding door

Yesterday, Mr Suraj Vishwakarma had visited my place for repairing of sliding door. He did his work and showed to me that the door is repaired well and moving smoothly.

But after he left, and we tried to move the door, it again showed similar problem. After an hour, we tried again to move the sliding, it got jammed totally to how it was before.

I request you to send your professional to relook into the problem. I have made the payment but the work outcome is not satisfactory.
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Aug 12, 2021
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2021
Urban Company Customer Care's response
Hi,

We're really sorry that you are experiencing this problem. We are getting this checked from the concerned team. Please be apprised a representative will get in touch with you to discuss and help resolve your concern.

Regards, UrbanCompany
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