[Resolved] Urban Company — Customer Care Service is pathetic

[Resolved] Urban Company — Customer Care Service is pathetic

K [email protected]

Dear Team, yesterday i.e. 14th Mar. I bought your yearly membership & booked the car cleaning services at 3pm. Available slot booked from 5 to 5:30pm. No service provided to me & not even informed me. Worst service I have seen by a brand like urbanclap. I need my refund against membership as well I don't want to continue with such a careless company. +1 photos Was this information helpful? No (0) Yes (2)
Mar 19, 2021 Complaint marked as Resolved I have not received any communication on behalf of urban clap till date. Problem yet not resolved !!! Urban Company customer support has been notified about the posted complaint. Verified Support Mar 19, 2021 Urban Company Customer Care's response Hi Kapil, We regret to hear about the experience you had with us. This is certainly not the kind of service we intend to deliver. We believe the team had gotten in touch with you for this and shared the resolution. Do write into [protected]@urbancompany.com if you need any further assistance and we'll be in touch to assist you. Regards, Team UrbanCompany Mar 19, 2021 Updated by [email protected] No resolution provided as of now. Fake people
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