[Resolved]  Urban Company — Damage of Kitchen Cabinet Handles

Address:hyderabad

My kitchen cabinets were damaged as they used hard chemicals. The same day I informed customer care and provided all the photos. They confirmed they will provide the claim, but not the total amount They can reimburse 10000/- as per the company policy.

Even after two months still, they are not responding and asking for the same details again and again. Sent multiple emails with no luck.

It's been almost two months and still I am receiving calls asking for photos even after sending them multiple times.
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Nov 18, 2022
Complaint marked as Resolved 
Its not resolved. Not sure why it is closed as resolved
Urban Company customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Aadya,

We would like our concerned team to get this checked. Kindly share your registered contact details on [protected]@urbancompany.com so that we can arrange a call back for you to resolve the issue at the earliest.

Regards, Team UrbanCompany.

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