Urban Company — Damaged my gyeser

My gyeser was not heating the water. The professional changed the heating element, but broken something inside the tank and now the tank is leaking water. He also broke the pressure knub. The gyeser is unusable now because of this leakage issue. Urban company denies to provide the protection claim that they advertise.
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Urban Company customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2024
Urban Company Customer Care's response
Hi,
We understand our team was in touch with you and has helped you with the best possible resolution on your concern. We appreciate your understanding
Regards, Team Urban Company
Aug 31, 2024
Updated by debashish7
Urban Company Damage Protection Programme is Farse.
 
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