[Resolved]  Urban Company — No refund provided by company cancelled services

Address: Chennai

Had booked a bathroom cleaning service which was cancelled by the cleaning staff itself .I had paid by G pay an amount of 1085 on 18 th September 2025 which was not refunded till now .I would like to know the reason for the delay .I am staying in Chennai. Please look into this and do the needful at the earliest.
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Nov 26, 2025
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2025
Urban Company Customer Care's response
Hi Tessa,
We are sorry to hear about the experience you faced with our service. Please be assured that we are addressing this concern with utmost priority and will ensure proper resolution at the earliest.
 
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    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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