[Resolved] Urban Company — Non attended of installation staffs in booking time

RobindroSingh

Sep 23, 2025

Address: Sarojini Nagar Colony Type 2 Tower 20 house no.06

I purchased M1 RO water purifier on online and item received on timeline and I booked installation with giving trip at 0800 hrs of 22/09/25. But staff refused to visit on timeline due to personal reasons and his behaviour is crude and language also using uncivilized and postponed in another day. I am residing at capital of India.

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Oct 29, 2025

Complaint marked as Resolved

Urban Company customer support has been notified about the posted complaint.

Sep 23, 2025

Updated by RobindroSingh Not responding from your staffs

Verified Support

Sep 23, 2025

Urban Company Customer Care's response Hi Robindro,
We regret to hear that you had a bad experience with us regarding your Native RO service. We will be reaching out to you shortly over a call to address your concern and help resolve the issue.