[Resolved] Urban Company — Damaged my TV during services and no taken my TV and not giving responses

[Resolved] Urban Company — Damaged my TV during services and no taken my TV and not giving responses

R roohi Shaikh Aug 14, 2022 Aug 15, 2022 This thread was updated on Aug 15, 2022

I have contacted urban company for my TV repair, they visited and replaced backlight for 2500 Rs and given bill of 2200 only. After 3 days display got faulty and they revisited and taken my TV. It has been more than 10 days and now they are not giving responses, even not getting call from customer services and if by chance they call they will not response properly and disconnect the call. Was this information helpful? No (0) Yes (0)
Sep 17, 2022 Complaint marked as Resolved Urban Company customer support has been notified about the posted complaint. Verified Support Aug 15, 2022 Urban Company Customer Care's response Hi, We apologize for the inconvenience you had to go through. Our team is looking into your case, we will get back to you shortly with an update. Regards, Team UrbanCompany
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