[Resolved] Urban Company — Delivery schedule not yet known

ukmisraa

from Sikar, Rajasthan

Mar 1, 2024

Address:

1st Floor , HARIDWAR HOUSE,15/33, Stanly Road , In front of Virender Hospital , Civil Lines

Vide UPI ID ; urbaineconsumerindiapr.[protected]@axisbank I made a payment of Rs.664.05 to buy Hibiscus hair oil on 29th Feb 2024 at 7.43 pm but neither any delivery schedule nor any message in this regard is received from the company so far .

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Apr 1, 2024

Complaint marked as Resolved

Urban Company customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2024

Urban Company Customer Care's response Hi,
We apologize for any inconvenience caused. To assist you further, could you please share your registered contact number with us via email at [protected]@urbancompany.com.This will enable our team to thoroughly investigate the issue and take the necessary actions to resolve it promptly. Regards, Team Urban Company

Verified Support

Mar 01, 2024

Urban Company Customer Care's response Hi,
As per the update shared by you, we regret to inform you that you may have connected with the wrong platform. We are a service industry and do not sell products. We kindly request you to please verify the source and try to connect with the right platform where you attempted to make this purchase, so you will get an update.
Team Urban Company