[Resolved]  Urban Company — Duping of customer

I booked a package last evening and the final amount shown after service was Rs. 688 (including safety charges). Now, when the professional is here, it suddenly shows Rs. 788...when I called them, they said that this is what the package is and they can't change it. They are duping customers like this who are choosing cash on delivery. Extremely disappointed with their unprofessionalism. I would give ratings in negative if there were options. I don't recommend this to anyone. Beware of fraudsters like Urban Company.
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Aug 12, 2021
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2021
Urban Company Customer Care's response
Hi Sanchari,

We apologize for the concern, could you please share your registered contact number at [protected]@urbancompany.com so that we can check and get back.

Regards
Team Urban Company
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