Urban Company — evidence for the complaint on refrigerator repair

The technician showed and used a single compressor for refrigerator repair. After much persuasion for two days, the techician submitted the original bill for rs 2616/- only. The urban company has extracted rs 8129/- for the same service (Bill attached for record).
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Complaint comments 

Comments

The response of the consumer has been quite disappointing.
I had to pursue the mater non-stop for more than 14 days.
IThe COmapnay does not gve any written response. Wanted to arrange
a conference call with the technician even after I submitted all evidence supplied by the
Urban Comapnay itself.
I never thought Urban Comapny would undertake a repair work costing Rs 8129/- only for a 15 year old refrigerator without consulting me and seeking my approval. Hopelessly poor service, cooperation and attitude.

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