Urban Company — expiration o[censored]rban company credit

Rishika Shekhar

Address:

New Delhi

My 400 UC credits were supposed to expire by the end of December 27th, 2020. When I tried to book an appointment from the app, my UC cash had already expired in the evening, before the day had ended.
They didn't mention any time when the UC was supposed to expire. Only the date was mentioned, and the UC had expired before time.

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Urban Company customer support has been notified about the posted complaint.

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Urban Company Customer Care

Verified Support

Hi Rishika,

We apologize for the concern, could you please share your registered contact number at [protected]@urbancompany.com so that we can check and get back.

Regards
Team Urban Company