Urban Company — Fraud on the name of water proofing

Address:

Bangalore

I booked a "professional consultant" from UC to inspect my walls water dampness issues, seepage marks, cracks and suggest us accordingly to fix all the issues, he convinced us he is a professional water proofer and he will send best water proofer who will do the heavy water proofing and then painting to make the wall perfect.
Next day to my surprise UC sent me a painter who had no knowledge about water proofing, simply he brought a box of dr fixit along with his paints, before painting he applied that dr fixit & then did the painting.
The surveyor who came for inspection before the work promised as there wont be any issue in the wall for 6 months if we take the service, foolishly i took the service from these frauds the very next day walls became as it was before, now UC is saying we have not guaranteed anything so we should forget about rufund.